Usage guide

This site is an official website and EC site that handles two brands, "FINAL" and "AG".
The pages are divided for each brand, but since the same membership system is used, you can purchase both products by registering as a member at the "Final Official Store".
(Simultaneous purchase is also possible)

Please see the page below for each brand.

About FINAL:ABOUT FINAL
About AG:Abut AG

You can pay with the credit card / debit card below.
・ VISA
・ MasterCard
・ American Express
・ JCB

* You can also use a prepaid credit card.
* Our website uses a security system called SSL.
All your important credit card information will be encrypted and sent.
* About the number of payments
The number of payments can be selected from one, 3 times, 5 times, but the number of times that can be used differs depending on the credit card used. In addition, debit cards are only one -time payment (revolving payment or installment payment is not possible).

PayPal is a payment service used around the world.
If you register with PayPal, you can make payments without entering credit card information when paying, so you can make a safe and easy payment.
Click here for more detailed PayPal information.
In addition, inquiries regarding PayPal areHerePlease use

Amazon Pay is a service that allows you to order easily and safely using your registered credit card information and address using your Amazon account.

[Note]
・ You need an Amazon account to use.
・ If the Amazon account is not registered by credit card information, it is not available.
・ If you pay on Amazon Pay, please note that your order email will be distributed from Amazon.co.jp separately from the normal order email.
・ Amazon points are not granted.
・ If you purchase with an Amazon account, you can check your order history on the Amazon Pay buyer page.
・ Inquiries about Amazon Payhttps://pay.amazon.co.jp/using-amazon-pay

The request for the monthly bill will be issued on the 1st of the following month at the end of the month, and by the 3rd, we will guide you by e -mail and SMS (short message).
The payment method is a convenience store payment (convenience store installation terminal), bank transfer and account transfer.
The payment date is up to 10 days for convenience store payments and bank transfer.

In the case of an account transfer, it will be withdrawn to the 12th*. However, January and May may be 20 days*.
A fee will be charged for each monthly payment (claim) depending on the payment method.
In the case of a convenience store payment, the customer will bear 356 yen (tax included), and in the case of bank transfer, the transfer fee will be paid.
In the case of account transfer, there is no payment fee.
* For more information about Pedi, Paidy Co., Ltd. HP ()https://paidy.com/payments/ ) Please see).

Except for some exceptions, it will be delivered by Yamato Transport. Please note that we cannot change or specify the delivery company.

If the total amount of your order is 10,000 yen or more (tax included), we will deliver free shipping.

* Even if the selling price is 10,000 yen (tax included) or more, the shipping fee will be incurred if the total price of your order is less than 10,000 yen by using points. Please be careful.

If the total amount is less than 10,000 yen, the following shipping fee will be charged.

・ Products eligible for "courier service": 780 yen (tax included)
・ "Yu -Packet (Japan Post)" target product: 200 yen (tax included)

* Delivery of the target of "Yu -Packet" will be posted to the mailbox of the destination.
* If you purchase "Yu -Packet" target products and "courier service" target products at the same time, they will be changed to "courier service".

If you are using "courier service", you can specify it in the "Desired Date Date" field at the time of order.

① In the morning
② 14:00 to 16:00
③ 16:00 to 18:00
④ 18 to 20:00
➄19:00 to 21:00

* When using "Yu -Packet", we do not accept time specification. note that.
* Depending on the destination area, the time specification may not be accepted.
* Delivery date is specified within 14 days after 6 days from the order date.
If the delivery date is not specified, it will be shipped in the shortest time.

For one order, only one delivery destination is available. It is also possible to specify the delivery destination for the destination other than the person who ordered.

We do not support shipping products overseas.

If you purchase a product at the Final Official Store, you can return 10%of the purchase price and earn points.

Points will be given after the product shipment, and 1 point = 1 yen can be used in 1 point when purchasing the next product.
It is possible to purchase a product only for points, but you need to pay the shipping fee separately.

You can check the point holding status from My Page.

* Notes
・ The expiration date of the points is one year from the acquisition date (order date). Please use by 23:59 on the date of the expiration date.
・ Points and coupons cannot be used together.
・ Points cannot be redeemed.
・ There is no minimum purchase amount that can use points.
・ Points cannot be used for shipping.

The FINAL official store offers discount services for students to shop at a great price.

Customers who have submitted a student card from the Student Discount Service Application Form will issue a discount coupon that allows you to purchase various earphones/headphones at 10 % off.


・ At the time of purchase, you are enrolled in elementary / middle / high schools, universities, vocational schools, university entrance preparatory schools, or have decided to go to school (with documents that can prove your enrollment. Then you can use the student discount service regardless of age).
・ Member registration has been completed
・ Before purchasing, please present either student ID card, student notebook, enrollment certificate, admission permit, etc.

STEP1: FINAL member registration (customer)

If you have not yet registered for Final Store, please register as a member from the link below.> New member registration

STEP2: Submission of student confirmation documents

Please enter the required information (name, e -mail address) in the academic application form, attach the student confirmation documents, and send it. >Click here for the academic application form* We have stopped accepting carrier emails (e -mail addresses such as docomo, au, and SoftBank) to customers who use it. We apologize for any inconvenience, but please enter an email address other than your carrier email.

STEP3: Confirmation of student confirmation documents / issued coupon (FINAL)

After confirming the student confirmation documents, we will send you a notification email. * It may take 1-2 business days from receipt of documents to coupon issuance.



It can be used for products with a fixed price of 1,000 yen or more (including accessories and friend introduction discount products).

* It cannot be used with other coupons such as the birth month coupon.
* You cannot use it at the same time as the point.
* As a student, you can use the student discount service as many times as you are, but please apply for the student discount service every time you use the service.
* The issued coupon is valid only once per person.
* Earphones/headphones purchased using the student discount service are also eligible for a 30 -day money -back guarantee.